Terms and Conditions for East Coast Seafood Supply
Effective Date: 09/11/2023
Welcome to East Coast Seafood Supply! These Terms and Conditions govern your use of our services, including the purchase of seafood products through our website, phone, or other platforms. By placing an order with us, you agree to comply with and be bound by these terms. Please read them carefully.
1. Ordering and Acceptance
1.1. All orders placed through East Coast Seafood Supply are subject to product availability and acceptance by us.
1.2. We reserve the right to refuse or cancel any order for any reason, including but not limited to pricing errors, product unavailability, or suspected fraudulent activity.
1.3. You are responsible for providing accurate and complete information when placing an order, including delivery address and contact details.
2. Pricing and Payment
2.1. All prices are listed in [currency] and are subject to change without notice.
2.2. Additional charges, such as taxes, shipping fees, or customs duties, may apply and will be clearly communicated during checkout.
2.3. Payment must be made in full at the time of ordering. We accept [list accepted payment methods, e.g., credit cards, PayPal, etc.].
2.4. In the event of a payment dispute, we reserve the right to suspend or cancel your order until the issue is resolved.
3. Shipping and Delivery
3.1. East Coast Seafood Supply offers worldwide shipping. Delivery times may vary depending on your location and shipping method.
3.2. We are not responsible for delays caused by third-party carriers, customs, or unforeseen circumstances such as weather or natural disasters.
3.3. You are responsible for inspecting the products upon delivery and notifying us of any issues within [insert time frame, e.g., 24 hours].
3.4. Risk of loss or damage to the products transfers to you upon delivery.
4. Returns and Refunds
4.1. Due to the perishable nature of our products, all sales are final unless otherwise stated.
4.2. If you receive damaged, defective, or incorrect items, please contact us within [insert time frame, e.g., 24 hours] of delivery to request a replacement or refund.
4.3. Refunds or replacements are subject to our discretion and may require proof of the issue (e.g., photos or documentation).
5. Product Quality and Storage
5.1. East Coast Seafood Supply is committed to providing high-quality, fresh seafood. However, we are not responsible for any deterioration in product quality due to improper storage or handling after delivery.
5.2. It is your responsibility to ensure that the products are stored and handled according to recommended guidelines (e.g., refrigeration at the correct temperature).
6. Liability
6.1. East Coast Seafood Supply shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
6.2. Our total liability for any claim related to your order shall not exceed the total amount paid for the products in question.
6.3. We are not responsible for any allergic reactions or health issues resulting from the consumption of our products. Customers with known allergies should review product descriptions carefully and consult with a healthcare professional if necessary.
7. Intellectual Property
7.1. All content on the East Coast Seafood Supply website, including logos, images, and text, is the property of East Coast Seafood Supply and is protected by intellectual property laws.
7.2. You may not use, reproduce, or distribute any content from our website without prior written permission.
8. Governing Law
8.1. These Terms and Conditions are governed by the laws of the State of New York, United States
8.2. Any disputes arising from these terms shall be resolved exclusively in the courts of New York
9. Changes to Terms and Conditions
9.1. East Coast Seafood Supply reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
9.2. Your continued use of our services after any changes constitutes your acceptance of the revised terms.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: support@eastcoastseafoodsupply.com
Phone: 1 (786) 529-7185
Address: 600 Food Center Dr, Bronx, NY 10474
By placing an order with East Coast Seafood Supply, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing us as your trusted seafood supplier!